EXPERIENCE

June 2015 - August 2018

AML/CTF INVESTIGATOR

• Performing risk assessments for existing clients in private wealth management

and international private banking

• Writing enhanced customer due diligence and anti money laundering reports

• Contact by phone and in writing to regional bank account managers

• Communicating findings to international account managers

Achievement: finishing this immense project on time, but also being checked by the financial authorities (similar to ASIC and APRA) with an excellent recommendation keeping our good name as a bank.

January 2014 - July 2014

ASSET QUALITY RATING CONSUMER LOANS

• Consulting and entering proof of consumer loans

• Contacting account managers of regional banks by phone and in writing

• Optimizing internal data quality

• Providing and declaring that the bank has sufficient assets in case of a crisis

event

Achievement: successfully being able to comply with ad hoc demand of quality reports for financial authorities (similar to ASIC and APRA).

July 2013 - January 2014

EMAIL BOX HANDLER FOR MORTGAGE ADVISORS

• Handling email on a daily basis to meet service levels

• Contact with internal departments

• Daily reporting to department and manager

Achievement: keeping service levels to an absolute minimum by often working overtime till after midnight.

September 2007 - October 2012

AKKERMANS & PARTNERS

•    Administrative Assistant Pensions
•    Financial Administrative Assistant
•    Client Contact Centre
•    Financial Administrative Assistant
•    Employee Benefits Advisor
•    Project Member Metamorphosis
•    Project Member UPO
•    Project Member STIPP
•    Project Member Clean
•    Communication Desk Pensions
•    Administrative Assistant Back Office
•    Administrative Assistant Back Office