EXPERIENCE
June 2015 - August 2018
AML/CTF INVESTIGATOR
• Performing risk assessments for existing clients in private wealth management
and international private banking
• Writing enhanced customer due diligence and anti money laundering reports
• Contact by phone and in writing to regional bank account managers
• Communicating findings to international account managers
Achievement: finishing this immense project on time, but also being checked by the financial authorities (similar to ASIC and APRA) with an excellent recommendation keeping our good name as a bank.
January 2014 - July 2014
ASSET QUALITY RATING CONSUMER LOANS
• Consulting and entering proof of consumer loans
• Contacting account managers of regional banks by phone and in writing
• Optimizing internal data quality
• Providing and declaring that the bank has sufficient assets in case of a crisis
event
Achievement: successfully being able to comply with ad hoc demand of quality reports for financial authorities (similar to ASIC and APRA).
July 2013 - January 2014
EMAIL BOX HANDLER FOR MORTGAGE ADVISORS
• Handling email on a daily basis to meet service levels
• Contact with internal departments
• Daily reporting to department and manager
Achievement: keeping service levels to an absolute minimum by often working overtime till after midnight.
September 2007 - October 2012
AKKERMANS & PARTNERS
• Administrative Assistant Pensions
• Financial Administrative Assistant
• Client Contact Centre
• Financial Administrative Assistant
• Employee Benefits Advisor
• Project Member Metamorphosis
• Project Member UPO
• Project Member STIPP
• Project Member Clean
• Communication Desk Pensions
• Administrative Assistant Back Office
• Administrative Assistant Back Office